Kate was absolutely wonderful! Her attention to detail in the restaurant made our anniversary dinner extra special. The wine pairing was spot on!

Billy was welcoming at the front desk and handled our check-in smoothly. He seemed a bit rushed, but overall, a great experience!

Leonardo went above and beyond to secure us last-minute theater tickets! His recommendations for sightseeing were fantastic. Made our stay truly memorable.

Kathy was friendly and efficient at valet service, but there was a bit of a wait during peak hours. Still, she handled it with grace and humor!

Bill’s behind-the-scenes work kept everything running seamlessly. We noticed how well-coordinated the staff was, and it made a huge difference!

Frances made us feel like VIPs! She anticipated our needs before we even had to ask. Truly first-class concierge service.

Danny brought such an energetic vibe to the restaurant. He recommended the chef’s special, and it did not disappoint. Service was a little slow, but his charm made up for it!

David was super professional and made sure our car was always ready when we needed it. Loved his old-school elegance and discipline.

Victor at the front desk was a lifesaver! Our reservation had a mix-up, but he fixed it within minutes and even upgraded us to a better room.

Bernard’s security team made us feel very safe throughout our stay. He was professional, but a little stern – I suppose that’s part of the job! His presence was reassuring, and I appreciated his attention to detail. While his demeanor was a bit serious, I could tell he took his responsibilities seriously. Overall, it was a good experience, and I felt well-protected during my stay. He was always vigilant, which made me feel secure, knowing that he was always on top of things during the entire visit.